Candi Gifts - Gift Basket Supplies UK

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WICKER BASKETS
BASKETS UNDER £1.00
PACKING TRAYS
SHOPPERS
WICKER BASKETS & TRAYS
PLANTERS & TRUGS
WICKER HAMPERS
CATERING & DISPLAY
LIDDED PICNIC BASKETS
POLY WICKER BASKETS
LINED STORAGE
CLEARANCE ITEMS!
WICKER BABY BASKETS
WICKER BABY BASKETS
BLUE GINGHAM LINING
PINK GINGHAM LINING
CREAM LINING
LACE EDGED LINING
NATURAL LINING
SPOTS & STRIPES
WRAPPING SUPPLIES
SHRINK WRAP BASKET BAGS
CELLOPHANE ROLLS
COLOURED SHREDS
PULL BOWS
RIBBONS
ARTIFICIAL FLOWERS
NETTING
TISSUE PAPER
GIFT TAGS
ORGANZA BAGS
CRAFTS
FAVOUR BOXES & RIBBONS
CONTAINERS
POP-UP BOXES
METALWARE
ROUND STACKING BOXES
DECORATIVE GIFT BOXES
HESSIAN BAGS
GIFTWARE
BAYLIS & HARDING TOILETRIES
BABY KEEPSAKES
TEDDIES & TOYS
PHOTO ALBUMS
PHOTO FRAMES
BATH ACCESSORIES
CANDLES
GIFTWARE
BATH BOMBS
SOAP MAKING SUPPLIES
ORDER ONLINE NOW
OR CALL US ON:
01502 501681
 
 
Top > SAMPLES & FAQ's
Our Most Frequently Asked Questions
 
 
* Who do you supply?
We supply to trade customers and associations which ranges from start-up companies to large multiples, independant businesses full filling their own gift basket requirements to schools and PTAs. All items are available singly at a premium, but we are primarily a wholesaler and therefore we offer  incentives of price breaks on bulk purchasing. Basically the more you order the cheaper the items become. You will need to register with us to enable your order to be processed. Just click on the 'Register' link at the top of the left hand navigation bar and enter your details. You can then order from the website.
 
If you like our products, but are not a trade customer, please click here where you will be able to purchase from our retailers.
 
* What about the VAT?
As a wholesaler our prices are shown without VAT, but all items and carriage are subject to the addition of vat at the current rate of 17.5%. This will be added to your shopping cart total when you proceed through the checkout as some countries are tax exempt. Companies that show prices including VAT are usually selling to the general public rather than trade.
 
* How can I get some samples?
We are regularly asked for samples, so to make it easier for our customers to choose from our range most of our items are available either singly or in sample packs. Just order online what you need - we have no minimum order value. There are discounts for larger quantities which are shown next to the item details. Please note, we do not ship free samples. Your order will be treated the same as any other, and this will also apply to the carriage fees, however if it weighs less than 1kg and you are happy to have them shipped via Royal Mail, please call us to arrange.
 
How much is carriage?
To ensure the trackability of your goods, we ship every order via our courier Interlink Express, or in the case of very large consignments, Palletways. We will notify you of your consignment number to your shipping email address once despatched. Charges are as follows:
 
Orders to one UK mainland address value up to £195 (before vat) - £7.95
Orders to one UK mainland address value over £195 (before vat) - FREE
Orders to one UK offshore address value up to £195 (before vat) - £18.50
Orders to one UK offshore address value over £195 (before vat) - £12.00
Orders to one Southern Ireland address any value - £14.50 per box
(If more than one box to Southern Ireland we will contact you for payment of extra carriage)
 
Our shipping rates are amazingly competitive, especially to the mainland. We do not profit from your carriage charges - in most circumstances we actually subsidise them. The value of your order may seem small (as you would expect when buying wholesale), but the actual size and weight of your order can be more than you imagine. It isn't usually practical to post via Royal Mail due to the nature of our products as many are bulky and it can be considerably more expensive to ship this way. Where else can you have a pallet full of goods shipped to your door for £7.95 or less?
However, if you are looking for a very small order/samples to be shipped, providing it weighs less than 1kg and you are happy to have them shipped via Royal Mail, please call us to arrange.
 
* How long for delivery?
DESPATCH:
We aim to despatch to you within 72 hours of your order being processed, but we do ask you to allow up to 10 days for delivery, especially at peak times.
We will send a shipping confirmation to the email address given once your order is despatched. When you receive this, you can expect your goods within 1-2 working days.
DELIVERY:
Deliveries are made Monday to Friday before 5pm by our courier to the shipping address given and will need to be signed for. If no one is in they will leave a card and you MUST contact them direct to arrange re-delivery. They will not leave goods with neighbours, therefore please ensure someone is usually available at the 'ship to' address you give. Goods will not be left without a signiture.
 
* How do you pack the items?
The vast majority of orders are sent in boxes. We try to be green with this and re-use all cardboard boxes where possible. So if you think your box has been used before - it probably has! Of course this also helps to keep the shipping costs down.
 
* Do you have a brochure?
Due to the nature of our business, we add new lines constantly which means it is simply not feasible for us to produce a printed brochure. However, you will find all current products and information online and we endeavour to keep the PDF file up-to-date.

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